Privacy Policy   

Protecting Your Data is No.1


This document was last updated on 14th June 2023



Purpose of This Document



This Privacy Policy governs the manner in which HW Wolverhampton IT Services Limited uses, maintains and discloses information collected from users (each, a "User") of the our platform (“Site”). This privacy policy applies to the Site and all products and services offered by HW Wolverhampton IT Services Limited.

It contains information regarding the following:

What personal data we collect
Why do we need it
What do we do with it
How we collect it
How long we keep it
Know your rights

What personal data we collect

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our platform to complete a survey, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and type of business in order to get the most up to date content relating to our services.



Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information

Why do we need it

HW Wolverhampton IT Services may collect and use Users personal information to send out business related marketing materials in an electronic communiaction format



What do we do with it



How we collect it

Web browser cookies
Our Site may use “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Analytics cookies
We use Performance cookies across the websites for internal purposes to help us to provide you with a better user experience. These cookies monitor how visitors move around the Website and how they reached it. This is used so that we can see overview figures on which types of content our users interact with the most.

Sharing your personal information
We will NEVER sell, trade, or rent Users' personal identification information.



How long we keep it

If we use your information to communicate marketing material with you, we will keep the information for up to 2 years after your organisation ceases being a client of ours.



How we protect your information We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password and data stored within our Site



Know your rights

What are your rights?
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for using your information.

Your right of access
You have the right to ask us for copies of your personal information. This right always applies.

Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure
You have the right to ask us to erase your personal information from our platform.

Your right to complain We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at hello@hw-it.co.uk and we’ll respond. If you remain dissatisfied, you can make a complaint about the way we process your personal information to The Information Commissioner's Office. Changes to this policy HW Wolverhampton IT Services Limited has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Address: C/O Haines Watts, Keepers Lane, The Wergs, Wolverhampton, WV6 8UA

Email: hello@hw-it.co.uk

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.